
State Farm® Insurance Agent Lisa Rich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
priscilla mazurek
June 9, 2025
"Very customer focused. Madison is efficient and is alway helpful! She is amazing 👏"
"Priscilla, Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience. Madison truly is a valued part of our team, and I'm glad her efficiency and helpfulness made a great impression. "
Janice Williams
June 2, 2025
"I called my agent and she promptly let me know who does the replacement Window and they came in three days and did the work it looks great Thanks Joyua ."
"Janice, thank you for the kind review. I'm glad Joyua was able to help. "
Sam Krieg
May 30, 2025
"Up until this point, I had the same car insurance plan as my family, so this was the first time I have personally had to go through the whole car insurance thing. I was terribly anxious going into it and quickly got overwhelmed with the amount of options out there…but this turned in to a great experience! Everyone I spoke to in the office was incredibly kind, especially Meah! Meah was great with communication, answering all my silly questions and finding my partner and I the best rates possible. 10/10 would recommend🙌🏽"
"Sam, Thank you for your review! I'm so happy that Meah was able to make the insurance experience pleasurable for you. Welcome to the agency! "
Carrie Stephens
May 30, 2025
"Worst customer service we've ever received from a State Farm agent/team, after being loyal customers of State Farm for over 20 years. Agent does not return messages unless you first go through the main State Farm 1 800 number to reach someone at this office. Rarely answer the phone and if they do answer they are rude. For helpfulness and reliability look for another State Farm agent and team."
"Carrie, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that we did not meet your expectations. We tried several times to reach out and provide assistance, but regretfully we were not successful. We take pride in providing excellent customer service and take this feedback seriously. Thank you again. "
Andrea Griffith
May 30, 2025
"What a beautiful office with expert support for my insurance needs! The team was SO helpful with educating me in what benefits I need to cover my family! THANK YOU Lisa and team!👍🏾💖✨"
"Andrea, as always, it's a pleasure to serve you! Thank you for the review! "
Stephe Slane
April 16, 2025
"Madison & Lisa are our favorite Insurance Agents. Very knowledgeable, respectful & pleasant to do business with, we been with State Farm for over 35 years, and appreciate them both very much!!!!!"
"Thank you for the review!! It's always a pleasure to help!"
Anna Rohl
April 4, 2025
"Wonderful service while I was in the process of moving to Ann Arbor. Meah helped me set up both renters and auto insurance quickly and smoothly-- a great experience!"
"Anna, Welcome to our agency! I'm so happy that Meah was able to make the transition seamless for you. Thank you for the review. "
Stephen Cunegin
March 26, 2025
"Very helpful and patient with all of my questions. Helped me understand insurance more. Very welcoming office too"
"Stephen, thank you for taking the time to leave us a review. Glad we were able to make insurance easier to understand! "
Charlotte Hall
March 26, 2025
"Joy was a pleasure to work with and made my transition very easy!"
"Welcome to the agency Charlotte! Thanks for the review, Joy is amazing! "
TB Excavation
March 24, 2025
"Madison was very fast and helpful would definitely recommend."
"Yes, Madison is awesome! Thank you for the review!"
Riley Sironen
March 19, 2025
"Always satisfied with their customer service. Recently worked with Madison K. Quick, helpful, and professional!"
"Riley Thank you for the review. Madison is the best! Glad you're happy with our service! "
Beatrice Wilson
March 10, 2025
"Every one is very respectful and professional, I would definitely recommend this to everyone."
"Beatrice, Thank you for the review! We appreciate your business. "
Sandra Rich
March 10, 2025
"Always very professional and informed."
"Sandra, We appreciate your business and always ready to help! Thank you for the review. "
shimshacur thompson
March 5, 2025
"Miss Rich worked hard to get me a great rate for my insurance. Kudos.😊"
"Happy we were able to help. Thank you for the review! "
Clyviane Townsend
March 4, 2025
"Lisa and her Office Staff are great they always provide World Class Customer Service."
"Clyviane Thank you so much for your review. We appreciate your business! Lisa Rich State Farm "
Al Madina- International High Fashion Apparel
March 4, 2025
"Unprofessional."
Robert Lee
February 7, 2025
"Madison has a clear understanding voice on the phone. Responds to emails with answers"
"Hi Robert! Thank you for the review! Madison does a great job at helping our customers. "
Bryant Mariner
November 15, 2024
"Thanks to Meah, I was able to get the best and cheapest car insurance rates around!"
"Bryant welcome to the Lisa Rich Agency! I'm so happy that Meah was able to help you out. Thank you for the review! "
Shataviea Lee
October 8, 2024
"I think everyone at the Lisa Rich State Farm are just great. And a special thank you to Madison!"
"Shataviea thank you for sharing, we appreciate you! "
Shai
September 26, 2024
"So far, such a great experience! Very personable and informative agents. Very glad that I made the switch from another agency, that did not respect me as a client."
"Shai, Thank you so much for the review. We strive to provide great customer service, Welcome to the agency!"
Kandiss Ecton
September 26, 2024
"What a great agency! Lisa & team make the process simple!"
"Thank you so much for the review Kandiss! We truly appreciate it!"
Ivy Fields
September 26, 2024
"Lisa and her office are great! Great service and professional!"
"Ivy Thank you for the review! "
Anita Murray
September 26, 2024
"Lisa is very professional and knowledgable."
"Anita Thank you for the review!"
Andrew Bailey
September 18, 2024
"I had the recent pleasure of working with Meah to review policy coverage. She was extremely helpful and looked at a few variables in coverage to ensure I had the best policy and premium. Meah certainly earned our business and I look forward to State Farm being our insurance provider again."
"Andrew, I'm glad to hear that Meah was able to provide great customer service. Thanks for the review!"
Alt Cpw
September 16, 2024
"Meah had great customer service and saved me almost $100 on my monthly bill. I couldn't be more grateful. Won't he do it! 🙌🏾"
"That's AWESOME! Glad Meah was able to help you out!! Thanks for sharing! "